Amir Medgati · Almaty, Kazakhstan · remote worldwide

I build WhatsApp, CRM and AI voice automation for sales teams

Software engineer and founder of YAKO CRM. Everything below runs in production and processes real customers, calls and contracts every day.

Selected work

SaaS product

YAKO CRM: sales CRM with WhatsApp inside

Multi-tenant CRM platform for businesses in Kazakhstan where deals, WhatsApp and Instagram conversations, calls and web leads live in one funnel.

  • WhatsApp Business integration: two-way chat inside the deal card, full history sync, unread dialogs float to the top of the kanban
  • Built-in telephony (Asterisk SIP): one-click calls, recordings attached to deals, AI transcription of every conversation
  • Instagram DMs and comments converted to leads automatically
  • Analytics: revenue, conversion by stage, lead sources, call log
YAKO CRM kanban board with deals by stage
Document automation

Contract signing pipeline for a private school

A school with hundreds of families used to sign paper contracts by hand. Now the whole flow is automated end to end.

  • Contract generated from CRM deal data, sent to parents via WhatsApp with an e-signature link
  • Signature status synced back: signed contract flips the deal stage and notifies the manager automatically
  • Daily reconciliation cron catches any contract that fell through the cracks
  • Result: signing moved from an office visit to a two-minute action on the parent's phone
AI voice

AI voice agents and a real-time call copilot

Outbound voice bot that speaks with a cloned human voice over real SIP telephony, and a copilot that helps live sales calls.

  • Voice cloning (Fish Audio) plugged into Asterisk: the bot makes real phone calls at roughly $0.04 per minute
  • Call copilot: live Whisper transcription plus an LLM suggesting answers and objection handling during the call
  • Every recorded call is transcribed and summarized into the CRM
Mobile

iOS apps for school and community

Native SwiftUI apps shipped to TestFlight and the App Store pipeline: a school app for parents (schedule, homework, payments) and a community messenger with push notifications, calls and meetup proposals.

Stack

Node.jsTypeScriptPHP / LaravelPythonSwiftUIWhatsApp Business APIBaileysAsterisk / SIPAnthropic ClaudeWhisperMySQL / PostgreSQLDockernginxBitrix24 API

Have a sales process to automate?

Tell me what your team does by hand today. I reply within a day with an honest take on whether it is worth automating.